Privacy / Request process
Data deletion
You can ask Ceyral to delete personal data connected to our website or products.
Send your request
Email founder@ceyraltech.com from the address associated with your account. Use the subject “Data deletion request” and identify the relevant product and organization.
If you submitted a Meta lead form and do not have a GrowiaCRM account, include the name and email address or phone number you entered, the brokerage or Facebook Page involved, and the approximate submission date. This helps us locate the record without asking you to send the full lead again.
Verification
We will verify that you are authorized to make the request. For organization-controlled GrowiaCRM data, we may coordinate with the organization's administrator because the organization determines how its lead data is processed. A person whose Meta lead data is held in GrowiaCRM may also contact Ceyral directly.
What happens next
We will acknowledge the request, explain any information needed, and complete valid deletion requests within the period required by applicable law. Backups may retain encrypted copies for a limited cycle before automatic expiry.
Connected platforms
Disconnect Meta or Google integrations from GrowiaCRM and, where needed, remove Ceyral's access in the relevant platform settings. Deleting Ceyral-held data does not delete copies independently held by Meta, Google, Apple, or your organization.